Delivery Policy

 

1. Our delivery service

Our goal is to process your order as quickly as possible. 

For orders placed before 15.00 weekdays we aim to deliver the same working day within Tbilisi municipality and within 2-3 working days for most major cities within Georgia. 

For all cities and towns please contact us for further information on shipping times.

Delivery service does not apply to bicycles and skis.

Shipping with Georgian Post- standard delivery

Mail/parcel items collected between 09:30 am - 15:00 pm – the same day delivery

Mail/parcel items collected after 15:00 pm - the next day delivery

You will receive a phone call on the morning of delivery

            An SMS message will be sent at the beginning of the delivery day
  

Outside Tbilisi and Regions: the item will be delivered at the indicated address (to you or any adult person), if the adult person is not present at the moment of the item delivery the item will be sent to the city post (the nearest branch to your indicated address), you will receive a notification about this. You can visit the post office and pick up the item during five workdays. Have your identification card with you. After five workdays, the item will be sent back to the shop. The delivery price will be calculated by the program according to the item (items) weight, after you indicate the address.

Terms of delivery:

Standard: 2-6 workdays.

Express Delivery:  1-4 workdays.

Prices of delivery outside Tbilisi:

Standard: Up to 5 kg – GEL 4.50, every additional kg +1GEL.

Express delivery: Up to 5 kg – GEL 6, every additional kg +1.5 GEL.

 

2. Glovo delivery

The fee is calculated automatically. In this case the delivery takes place on the same day.